Courtney M. Lawless
Find the profit trapped inside your business.
I help business owners and leadership teams find trapped capacity: people, process, technology and AI they’re already paying for and not getting full value from. I find it, decide where AI actually belongs, fix it, and take it through execution.
AI Strategy · Operational Transformation
Not ready to talk? Find out where your profit is trapped in 2 minutes →
How I work
The stated problem is rarely the actual problem.
I look across the organization to understand how strategy, talent, processes, operations, and technology are affecting the outcome.
[ FREE 2-MINUTE QUIZ ]
Start here: Where is your profit trapped?
Answer 8 quick questions. Get your result instantly: where your profit is leaking, and the first thing to fix.
Free. No email required.
Which of these sounds familiar?
Something isn't working
AI went wrong
Something's next
Where the profit is
Trapped capacity is value already paid for and not being captured. It sits in people, process, technology, operations and top talent, often hidden behind the problem an organization thinks it has.
The work is finding the actual constraint, the unused capacity and the economic opportunity, then deciding what should change.
- Constraints. What is preventing the organization from producing the result it needs.
- Trapped capacity. Value already paid for and not being captured.
- Opportunities. New products, capabilities, applications of technology, operating models and sources of economic value.
Got trapped capacity? Let's find it.
Schedule 30 MinutesFrom diagnosis through execution.
I take it through execution.
[ FIRST FINDINGS IN 5–7 DAYS ]
The Intervention
Every major initiative has a point where the right information changes everything.
[ ONGOING ]
Strategic Operator Retainer
Available for the decisions that matter, for as long as they matter.
The Assessment, The Intervention and The Fix are fixed scope, quoted after a 30-minute conversation. The Strategic Operator Retainer is ongoing support, scoped to what you need.